Papers by Chandra Shekhar Kandpal
Multi-Tenant Optimization For Few-Shot Task-Oriented FAQ Retrieval (2022.emnlp-industry)
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| Challenge: | Business-specific Frequently Asked Questions (FAQs) are important part of many taskoriented dialog systems today. |
| Approach: | They propose a method to scale multi-tenant FAQ applications in real-world context . they use query-Question similarity and few-shot intent detection techniques . |
| Outcome: | The proposed approach scales multi-tenant FAQ applications in real-world context . it uses fine-tuning of the last layer in sentence Bi-Encoders along with tenant-specific weight switching. |